Success Story

Aspect: Sales to Handover, Connected

Fragmented departmental tools became one customer lifecycle across sales, commissions, finance, service and handover.

Real Estate New Cairo, Egypt
Aspect Developments balanced real estate operating model connecting commercial, customer, finance, handover, and people functions through Odoo

About the Client

Aspect Developments is a real estate developer with more than a decade of construction expertise and a public portfolio spanning residential, commercial, and industrial development. The company presents its work around four dimensions of experience—physical well-being, intellectual success, social interaction, and emotional fulfilment—and reports a footprint across Egypt and the UAE. For its New Cairo operations, Aspect needed the same balance inside the business: connected commercial execution, customer continuity, financial control, handover, and people operations. Before Odoo, departments relied on separate local systems and Excel files, limiting the organization’s ability to operate and report from one shared source.

Business Challenges

  • Department-specific local systems and Excel files separated customer, sales, broker, financial, handover, and employee information.
  • Duplicate data entry and disconnected workflows made it harder to maintain a consistent operational view across the participating departments.
  • Lead, opportunity, sale, payment-plan, commission, customer-service, and handover activity needed one governed real estate lifecycle.
  • Management reporting depended on information assembled from multiple systems rather than a shared operational source.
  • WhatsApp communication and attendance-device records operated outside the core customer and employee workflows.
Aspect Developments connected lead-to-handover lifecycle with broker commissions, finance, customer experience, and integrated people operations

ERP Solution Delivered

Archer Solutions implemented Odoo 18 on Odoo.sh as Aspect Developments’ shared operating platform for 50 users. The solution replaced department-level local systems and Excel files with connected real estate and NPV operations, CRM and sales, broker commissions, accounting and finance, Customer Experience, handover, and Human Resources. WhatsApp communication now follows the governed customer workflow, while attendance-device integration connects employee activity with HR records. Delivered between January and April 2026, the platform gives Aspect one operational view across its commercial, customer, financial, and people functions. The live environment then moved into a one-year support engagement designed to preserve stability and support controlled growth.

Modules Used
Archer Real Estate & NPV CRM, Sales & Lead Management Brokers & Commissions Accounting & Financial Operations Helpdesk & Customer Experience Handover Management Human Resources & Attendance Integration WhatsApp Integration

Implementation Approach

Archer Solutions delivered the core program from January to April 2026, moving Aspect from a collection of department-level systems into one governed Odoo.sh environment. The work aligned commercial, customer, financial, handover, and people processes around a shared real estate operating model while keeping construction outside the agreed scope. The four-month delivery combined process discovery, solution design, configuration and development, integration, cross-department validation, user preparation, and controlled go-live. The live platform then transitioned into a one-year support engagement focused on continuity and stable adoption.

01 Reviewed the separate local systems, Excel files, participating departments, existing handoffs, and real estate operating requirements.
02 Designed one Odoo 18 on Odoo.sh operating model covering the confirmed commercial, customer, financial, handover, and HR scope.
03 Configured and developed the real estate, NPV, sales, broker, commission, accounting, Customer Experience, handover, and people workflows.
04 Connected WhatsApp activity with the customer lifecycle and attendance-device records with Human Resources.
05 Validated workflows and reporting across departments, prepared users, resolved issues, and controlled the transition from the previous tools.
06 Reached live operation in April 2026 and moved the platform into a one-year support engagement.

Results and Business Impact

Established one Odoo 18 environment supporting 50 users across Aspect’s participating business functions.
Connected the real estate lifecycle from lead and sale through NPV payment plans, broker commissions, finance, Customer Experience, and handover.
Replaced department-level operational views with a shared source for customer, commercial, financial, and service information.
Brought WhatsApp communication and attendance-device activity into the relevant governed customer and employee records.
Created a more consistent reporting foundation across the participating departments and multiple real estate projects.
Transitioned the live platform into a one-year support structure designed to protect operational continuity and controlled growth.

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