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Success Story

Aspect: Sales to Handover, Connected

Fragmented departmental tools became one customer lifecycle across sales, commissions, finance, service and handover.

Real Estate New Cairo, Egypt
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Aspect Developments balanced real estate operating model connecting commercial, customer, finance, handover, and people functions through Odoo

About Aspect Developments

Aspect Developments is a real estate developer with more than a decade of construction expertise and a public portfolio spanning residential, commercial, and industrial development. The company presents its work around four dimensions of experience—physical well-being, intellectual success, social interaction, and emotional fulfilment—and reports a footprint across Egypt and the UAE. For its New Cairo operations, Aspect needed the same balance inside the business: connected commercial execution, customer continuity, financial control, handover, and people operations. Before Odoo, departments relied on separate local systems and Excel files, limiting the organization’s ability to operate and report from one shared source.

Business Challenges

  • Department-specific local systems and Excel files separated customer, sales, broker, financial, handover, and employee information.
  • Duplicate data entry and disconnected workflows made it harder to maintain a consistent operational view across the participating departments.
  • Lead, opportunity, sale, payment-plan, commission, customer-service, and handover activity needed one governed real estate lifecycle.
  • Management reporting depended on information assembled from multiple systems rather than a shared operational source.
  • WhatsApp communication and attendance-device records operated outside the core customer and employee workflows.
Aspect Developments connected lead-to-handover lifecycle with broker commissions, finance, customer experience, and integrated people operations

ERP Solution Delivered

Archer Solutions implemented Odoo 18 on Odoo.sh as Aspect Developments’ shared operating platform for 50 users. The solution replaced department-level local systems and Excel files with connected real estate and NPV operations, CRM and sales, broker commissions, accounting and finance, Customer Experience, handover, and Human Resources. WhatsApp communication now follows the governed customer workflow, while attendance-device integration connects employee activity with HR records. Delivered between January and April 2026, the platform gives Aspect one operational view across its commercial, customer, financial, and people functions. The live environment then moved into a one-year support engagement designed to preserve stability and support controlled growth.

Modules Used
Archer Real Estate & NPV CRM, Sales & Lead Management Brokers & Commissions Accounting & Financial Operations Helpdesk & Customer Experience Handover Management Human Resources & Attendance Integration WhatsApp Integration

Implementation Approach

Aspect’s January–April 2026 implementation replaced department-level systems with a shared real estate environment. The four-month program combined analysis, configuration and agreed development, integration, data preparation, UAT and training. Initial go-live support addressed adoption, while a one-year continuing support engagement covered the live platform.

01 Analysed the separate local systems, Excel records and handoffs across Aspect’s commercial, customer, finance, handover and HR functions.
02 Designed and implemented the Odoo 18 on Odoo.sh scope, including the agreed workflow development while keeping construction outside the engagement.
03 Integrated WhatsApp customer activity and attendance-device records with their respective operational workflows.
04 Completed cross-department UAT of processes, reporting and company-policy user access, resolving issues before live operation.
05 Prepared and transferred the approved operational records from the previous tools into the connected environment.
06 Trained participating users and supported the April 2026 go-live and initial adoption of the new workflows.
07 Continued support through the agreed one-year engagement after implementation, preserving a clear distinction between launch activities and ongoing support.

Results and Business Impact

Established one Odoo 18 environment supporting 50 users across Aspect’s participating business functions.
Connected the real estate lifecycle from lead and sale through NPV payment plans, broker commissions, finance, Customer Experience, and handover.
Replaced department-level operational views with a shared source for customer, commercial, financial, and service information.
Brought WhatsApp communication and attendance-device activity into the relevant governed customer and employee records.
Created a more consistent reporting foundation across the participating departments and multiple real estate projects.
Transitioned the live platform into a one-year support structure designed to protect operational continuity and controlled growth.

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