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Success Story

MBG: Real Estate Operations on Odoo 19

Odoo 19 connects sales, commissions, finance, customer experience and handover across multiple developments.

Real Estate Heliopolis, Cairo, Egypt
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MBG Developments operating platform connecting 120 users across commercial, customer, finance, handover, and people functions through Odoo

About MBG Developments

MBG Developments is an Egyptian real estate developer founded in 2017. Its public portfolio spans residential, commercial, and mixed-use destinations, including projects in the New Administrative Capital and Ras El Bar. The company presents technology, innovation, quality, sustainability, and expansion into new destinations as central parts of its operating direction. From its Heliopolis headquarters, MBG needed a shared operating foundation for a 120-user team working across multiple real estate projects. Before Odoo, separate departmental systems and Excel files divided commercial, customer, financial, handover, and employee information, making cross-functional control and reporting more difficult.

Business Challenges

  • Department-specific local systems and Excel files fragmented information across a 120-user real estate operation.
  • Separate customer, sales, broker, financial, service, handover, and employee records created duplicate work and inconsistent operating views.
  • Lead, opportunity, sale, NPV payment-plan, commission, Customer Experience, and handover activity needed one governed lifecycle across multiple projects.
  • Management reporting depended on information assembled from different systems rather than one current operational source.
  • WhatsApp communication and attendance-device records needed to connect with the relevant customer and employee workflows.
MBG Developments governed multi-project lifecycle connecting leads, sales, payment plans, commissions, finance, customer experience, and handover

ERP Solution Delivered

Archer Solutions implemented Odoo 19 on Odoo.sh as MBG Developments’ shared operating platform for 120 users. The solution replaced department-specific local systems and Excel with connected real estate and NPV operations, CRM and sales, broker commissions, accounting and finance, Customer Experience, handover, and Human Resources. WhatsApp communication now follows governed customer records, while attendance-device integration connects employee activity with HR. Delivered from June to September 2026, the platform established one operational view across MBG’s commercial, customer, financial, handover, and people functions. Following go-live, the environment moved into a one-year support engagement focused on stable adoption, continuity, and controlled growth across multiple projects.

Modules Used
Archer Real Estate & NPV CRM, Sales & Lead Management Brokers & Commissions Accounting & Financial Operations Helpdesk & Customer Experience Handover Management Human Resources & Attendance Integration WhatsApp Integration

Implementation Approach

MBG’s June–September 2026 program established Odoo 19 on Odoo.sh for the confirmed 120-user real estate scope. Analysis and implementation were followed by business acceptance, data preparation and training. Go-live support assisted the initial transition, with a one-year support engagement for continued operation.

01 Mapped MBG’s local systems, Excel records, department responsibilities, workflow handoffs and reporting requirements across its projects.
02 Designed and implemented the Odoo 19 operating model, including the agreed real estate, commercial, accounting, customer, handover and HR workflow development.
03 Integrated WhatsApp activity with customer records and attendance-device data with HR.
04 Validated end-to-end processes, reporting and company-policy user access with participating users during UAT, addressing issues before release.
05 Prepared and transferred the approved starting records from the previous departmental tools into the new environment.
06 Trained users and supported the September 2026 go-live, helping the participating teams adopt the connected workflows.
07 Continued the relationship through a one-year support engagement, distinct from implementation and initial go-live assistance.

Results and Business Impact

Established one Odoo 19 environment supporting 120 users across MBG’s participating business functions.
Connected the real estate lifecycle from lead and sale through NPV payment plans, broker commissions, finance, Customer Experience, and handover.
Replaced departmental operating views with a shared source for commercial, customer, financial, service, and employee information.
Connected WhatsApp communication and attendance-device activity with the relevant governed customer and employee records.
Created a more consistent reporting foundation across multiple projects and participating departments.
Moved the delivered platform into a one-year support structure focused on stable adoption, continuity, and controlled growth.

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